Kinetix 300 Repair — Allen-Bradley 2097 Series
Texas-based shop & warehouse serving all 50 states. Component-level Kinetix 300 repair with closed-loop load testing and a 2-year warranty.
Allen-Bradley Kinetix 300 Repair Services
We diagnose and repair Allen-Bradley Kinetix 300 (catalog 2097-) servo drives at the component level—no board swapping. Typical service includes power-stage troubleshooting, control-board repair, firmware/config backup/restore, and closed-loop load testing. Every unit ships with a documented test report and a 2-year warranty.
Kinetix 300 Errors E19 & E39
Seeing E19 or E39 on a Kinetix 300 (2097- series)? Below are common causes we find during evaluation. We repair both issues at the component level and return the unit fully load-tested.
Error E19 — What It Usually Means
Typical contributors:
- Control-board component faults in the feedback/tach interface path, most common
- Encoder/feedback wiring input circuit faulty
- Feedback device faults (encoder/resolver interface, feedback power), not that common
- Parameter/tuning problems (following error thresholds, loop gains)
Our process: input inspection, harness/feedback verification, control-board repair as needed, parameter review, and closed-loop load testing with motor.
Error E39 — What It Usually Means
E39 often relates to the power stage:
- DC-bus/precharge anomalies/failure (soft-start path, inrush control, bleeder)
- IGBT/gate driver faults or rectifier issues
- Bus capacitance degradation, thermal stress, or solder fatigue
- Intermittent power wiring/grounding problems
Our process: power-stage diagnostics and component-level repair (IGBTs, drivers, rectifier, precharge), recap where appropriate, then parameter backup/restore and full load test.
Common Kinetix 300 Symptoms We Service
- Error E19 — velocity/position/feedback-related
- Error E39 — power/drive-stage/DC-bus related
- Drive trips/faults (overcurrent, undervoltage, over-temp, precharge, DC-bus)
- Following error / position loss from feedback or tuning problems
- EtherNet/IP communication loss, IP conflicts, parameter corruption
- Thermal/fan failures and blocked airflow causing overheating
- Power section failures (IGBTs, gate drivers, rectifier, precharge circuits)
Why Flexa Systems
- Component-level repair for genuine cost savings
- Load-tested with motor before return
- Fast turnaround; rush service available
- Texas-based shop & warehouse, serving all 50 states
- 2-year warranty on the repair
Supported Kinetix 300 Part Numbers (2097- Series)
We repair and supply the following Kinetix 300 (2097-) drives:
Don’t see your exact 2097- code? We likely support it—contact us.
Process & Turnaround
- Free evaluation quote (based on symptoms/photos)
- Inbound check-in & fault capture
- Component-level repair & recap as needed
- Parameter backup/restore & load test
- Final QA + 2-year warranty
Turnaround is typically ~10 business days; rush service available. Lead time is sensitive to parts availability—we’ll advise up front.
